Privacy Policy

Last Updated: February 4, 2026

At Hyfrags ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our Hytale game server.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Username and in-game identifiers
  • Email address (if provided for account purposes)
  • Discord username and ID (if you join our Discord server)
  • Payment information (processed through third-party payment processors)
  • Communications with our support team

1.2 Automatically Collected Information

When you access our website or game server, we may automatically collect:

  • IP address and location data
  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Game server connection logs
  • Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our game server and services
  • To process transactions and manage your account
  • To communicate with you about updates, events, and support
  • To enforce our Terms of Service and prevent fraud or abuse
  • To analyze usage patterns and improve user experience
  • To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our services (e.g., payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to such transfers.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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